Store Service

●Charges
Any taxes of your country are't included in your charges and we don't pay them.
Your country may charge you tax or additional fees. Any additional taxes or fees are the customers' responsibility.


●Payment methods
After we accept your order, we proceed your payment within a week.
You can pay by credit card or Paypal. Each payment processes after you make order are different.

・Credit card
Once you make order, the prices for which you purchased are charged on your credit card.

・Paypal
Once you make order, we'll send you invoice through Paypal.


●Shipping
If your package is returned due to customer's circumstances, we may charge shipping fee when we ship you returned package again.
Please be sure to contact or tell us previously in case you are away for a long period of time.


●Others
If you aren’t receiving a reply email from us, please check your spam email, blocked email and junk email folders.
Please allow your device to receive any future emails from us.



<Contact>
Karakuri creation group
・email:info@karakuri.gr.jp
・Business hour: 9am-6pm / Monday to Friday